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Setting alerts
An alert calls attention to a notable situation—such as a service price
change, account expiration, or low credit levels—through an e-mail message.
By default, the group administrator receives alerts. If you prefer, you
can customize alerts to include additional recipients or to change the
recipient. (The current recipients of an alert appear in the text box
on the Alert Preferences pages.)
To access the Alert Preferences page, click the Alert Preferences link
in the left navigation panel from any page in the My Account area.
You can customize alerts for the following:
- Purchasing—Notify these people (identified by e-mail addresses) when the group
credit level is low and before the annual renewal. Administrators are
automatically notified so only include other users that you want to inform.
Separate each e-mail address by a semicolon.
- Credit Allocation—You can customize who is notified about a low credit level for an individual
user. You can notify the user, the administrator, both, or specify no
alerts.
- System Alerts—You can customize who is notified when ArcWeb Services experiences
downtime.
- News and Enhancements—Notify these people when the group credit level is low and before the
annual renewal. Administrators are automatically notified so only include
other users that you want to notify. Separate each e-mail address by a
semicolon.
Click Save after you make any changes to the information. The new recipients
appear in the text box.
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